Service Request

Please submit your 3 month or 1 year service request items using the online Service Request Form below.  Under each item, please briefly describe your issues or concerns so we can better serve you (the form accepts a maximum of 100 characters per item). Upon completion of this form, a Customer Care Representative will contact you to set an appointment within 1 to 5 business days.  If you need to speak to our Customer Care representative further about your service request, please call our BC office at 604-888-7869 or Alberta office at 403-945-8151 during regular business hours.

Also, please ensure you have read your Homeowner’s Manual, as it contains answers to many common inquiries.

Your Information

Service Items

Please check the areas of your home which require service attention and provide a brief description.

  • Rear Exterior
  • Front Exterior
  • Garage
  • Front Entrance
  • Den
  • Upper Hallway
  • Lower Hallway
  • Loft
  • Kitchen
  • Dining Room
  • Family/Great Room
  • Living Room
  • Upper Stairwell
  • Lower Stairwell
  • Master Bedroom
  • Ensuite
  • Bedroom 2
  • Bedroom 3
  • Bedroom 4
  • Main Bathroom
  • Basement
  • Powder Room / 1 / 2 Bath
  • Interior
  • Laundry Room
  • Basement Bathroom
  • Miscellaneous