Service Request

Please submit your 3 month or 1 year service request items using the online Service Request Form below.  Under each item, please ensure you fill in as much detail as possible on your concerns so we can better serve you. Upon completion of this form, a Customer Care Representative will contact you to set an appointment within 1 to 5 business days.  If you need to speak to our Customer Care representative further about your service request, please call our BC office at 604-888-7869 or Alberta office at 403-945-8151 during regular business hours.

Also Note: Please ensure you have read your Homeowner’s Manual, as it contains answers to many common inquiries.

Your Information

Service Items

Please check the areas of your home which require service attention and provide a brief description.

  • Rear Exterior
  • Front Exterior
  • Garage
  • Front Entrance
  • Den
  • Upper Hallway
  • Lower Hallway
  • Loft
  • Kitchen
  • Dining Room
  • Family/Great Room
  • Living Room
  • Upper Stairwell
  • Lower Stairwell
  • Master Bedroom
  • Ensuite
  • Bedroom 2
  • Bedroom 3
  • Bedroom 4
  • Main Bathroom
  • Basement
  • Powder Room / 1 / 2 Bath
  • Interior
  • Laundry Room
  • Basement Bathroom
  • Miscellaneous